DYU Taillight V1
Delivery may be delayed due to COVID-19.
We value each and every customer, and customer satisfaction is always our top priority. Upon every order, we do our best to ensure the fastest possible delivery so that our customer can enjoy the ride right away. Yet in case of any delay beyond our control, your patience would be highly appreciated.
We provide shipping to destinations listed below, via UPS, USPS, FedEx, DPD, or DHL, free of tax. For other locations, please confirm with us as shipping may not be available or require an extra fee.
United States (excluding Hawaii, Puerto Rico, and Alaska ), Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Latvia, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden, and United Kingdom. We DO NOT ship to PO BOXES or APO, Frisian, Canary or Channel Islands.
Handle time: 1-3 business days.
|Product Type||Warehouse||Destination||Delivery time||Cost||Remarks|
|eBikes||Los Angeles||Contiguous United States (i.e. 48 adjoining U.S. states and the District of Columbia)||2~7 business days||FREE||Excluding Hawaii, Puerto Rico, Alaska, Guam.|
|eBikes||Poland||EU||5~9 business days||FREE||Excluding Outlying islands.|
|eBikes||Birmingham||UK||2~5 business days||FREE||Excluding Isle of Man,|
Belfast, Jersey, Guernsey.
|Accessories / Parts||China||All over the world||7~14 business days||FREE||Excluding remoted area.|
NO CHARGE for changing the address BEFORE the tracking number is generated.
$20 WILL BE CHARGED when the in-transit logistics information shows that the change is successful on UPS, USPS, FedEx, DPD.
$150 WILL BE CHARGED if the package is refused by the customer upon delivery, or delivered to a wrong address provided by the customer.
$150 WILL BE CHARGED if the package has already been delivered to the original address successfully.
You can track your order and shipping & handling information on your account if you have registered one on dyucycle.com. If you haven't registered on our site, you can also track your package here with your tracking number. For more shipping information, For more information, you may email us firstname.lastname@example.org. and we will get back to you in 24 hours.
- Shipping time can be affected by variable customs clearance time and public holidays. If your package has not arrived as estimated above, please feel free to contact us for more information.
- On public holidays, manufacturers and couriers may limit operation, which is beyond our control. Normal operation will resume immediately after the holiday.
- It can take a few days before the tracking number appears in the courier’s system. Check again later when it is not available yet.
- All shipping time shown above is estimated based on data from past orders. It is for reference only.
- We are not responsible for any lost, stolen, or damaged items due to the actions or inactions of UPS, USPS, FedEx, DPD, DHL or any other shipping service.
- You may pay us to arrange the shipping for you, and this shipping cost will not be refundable. You may also find a trackable shipping service on your own and pay them directly.] We cannot guarantee that we will receive the item you attempt to return. For more information, please review our Limited Warranty Terms, which are incorporated into by reference and form a part of these Terms.